Privacy Policy
1. Introduction
Sevil.ai ("we," "us," or "our") operates the Sevil.ai platform, an AI-powered chat service prioritizing uncensored models, strong user privacy, and client-side rendering of all chat data. This Privacy Policy ("Policy") explains:
- What information we collect and why
- How we use, store, and protect that information
- Your rights and choices regarding your data
- Legal and regulatory compliance
By accessing or using Sevil.ai, you agree to the practices described in this Policy.
2. Scope and Applicability
This Policy applies to all users of the Sevil.ai website, application, browser extensions, APIs, and any other related services (collectively, the "Service"). It does not cover information collected independently by third-party websites or services linked from Sevil.ai.
3. Information We Collect
We have designed our Service to minimize data collection. We do not store personal data on our servers. The types of data involved include:
1. Client‑Side Chat Data
- User Prompts & AI Responses: All inputs (your messages) and outputs (AI replies) are processed and stored exclusively in your browser's local or session storage. We never transmit or record this content on our servers.
- Session Metadata: Timestamps or state data necessary for a seamless chat session are managed locally; none of this information is uploaded to or stored on our backend.
2. Voluntarily Submitted Data
- Contact Forms & Support Requests: If you choose to contact us via email, support forms, or other communication channels, you may provide your name, email address, organization, and other optional details. We use this information solely to respond to your inquiry and maintain a support history, deleting it when no longer needed.
3. Technical & Usage Analytics (Optional and Anonymous)
- We may integrate privacy-preserving, opt‑in analytics tools that do not link data to you personally. These may collect aggregate metrics (e.g., feature usage counts, error rates) to help us improve our Service. You can opt-out at any time.
4. How We Use Information
Given our limited collection, our data uses are narrowly scoped:
- Enable In‑Browser Chat Experience: Local storage of your chat data facilitates uninterrupted sessions and allows you to revisit past interactions without server dependency.
- Respond to Inquiries: Submitted contact or support data is used strictly to address your questions or issues.
- Service Improvement: Optional, anonymized analytics (if enabled by you) guide product enhancements and identify technical issues.
- Legal Compliance & Security: We may use necessary minimal data to comply with legal obligations or investigate fraud, abuse, or security incidents.
5. Data Storage & Retention
- No Server‑Side Storage: We do not retain chat contents or usage logs on our servers. All chat data lives in your browser's local or session storage, subject to your own deletion controls.
- Support Records: Contact form submissions and support tickets are retained only as long as needed to resolve your request and comply with applicable retention requirements.
6. Local Data Control & Deletion
- You have complete control over local storage in your browser. Clearing your browser's site data, cache, or local storage will permanently erase all chat transcripts.
- No action is required on our end; local deletion fully removes your data.
7. Third‑Party Services & Links
- Sevil.ai does not share personal or chat data with third parties.
- Our Service may include links to external sites or tools (e.g., documentation, open-source libraries). We are not responsible for their privacy practices. Please review their respective policies.
8. Security Measures
We adopt robust security practices to protect the integrity of our systems and your support data:
- Data Access: Since chat data never leaves your device, risk of server breaches affecting your content is effectively eliminated.
- Encryption: All communications between your browser and our API (e.g., model inference calls) occur over TLS/HTTPS.
- Infrastructure Security: Our servers are hosted in ISO‑certified facilities with intrusion detection, firewalls, and routine vulnerability assessments.
9. International Data Transfers
- As your data remains on your device, no cross-border transfers of chat content occur.
- Any support data you submit (e.g., email address) may be stored on secure servers located in the United States; by submitting, you consent to such transfers.
10. Your Rights & Choices
Depending on your jurisdiction, you may have rights under laws like the GDPR, CCPA/CPRA, DPDPA (Delaware), and others:
- Access & Portability: You control your chat data locally; you can export or copy any conversation directly from your browser.
- Correction & Deletion: Clearing your browser storage immediately deletes chat content. To delete support records, contact us at privacy@sevil.ai.
- Opt‑Out of Analytics: If you opted into anonymized analytics, you can revoke consent via in‑app settings or by clearing cookies/local storage.
- Do Not Track: Our Service does not track you or build profiles; DNT signals are respected.
11. Children's Privacy
Sevil.ai is not intended for users under 16 (or the minimum age in your jurisdiction). We do not knowingly collect personal data from minors. If you believe a minor has provided data, please contact us to have it deleted.
12. Compliance With Laws
We adhere to applicable data protection regulations, including:
- GDPR (EU)
- CCPA/CPRA (California, USA)
- Data Protection Acts in other jurisdictions as applicable
- Delaware Personal Data Privacy Act (DPDPA) effective January 1, 2025
13. Changes to This Policy
We may update this Policy for legal, technical, or business reasons. When we do:
- The effective date at the top will be revised.
- Major changes will be notified via in‑app banners or email (if you provided contact details).
- Continued use of Sevil.ai after changes constitutes acceptance of the new terms.
14. Contact Information
If you have questions, concerns, or requests regarding this Policy or your data, please email us at:
privacy@sevil.ai
Or mail us at:
3201 NE 183rd St, Suite 200Miami, FL 33160, USA
15. Governing Law & Jurisdiction
This Policy and any disputes arising under it are governed by the laws of Miami‑Dade County, Florida, without regard to choice-of-law rules. For disputes, you agree to the exclusive jurisdiction of the state and federal courts located in Miami‑Dade County.
Last updated: May 1, 2025